Terms of Service

Welcome to Therapal. These Terms of Service govern your use of our platform. By using Therapal, you agree to these terms.

Acceptance of Terms

By accessing or using Therapal, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use our services.

Description of Service

Therapal is a practice management platform for mental health professionals. Our services include:

• Client management and scheduling
• AI-assisted documentation
• Telehealth video sessions
• Billing and insurance claims
• Client portal
• Practice analytics

Account Registration

To use Therapal, you must:

• Be a licensed mental health professional or authorized staff
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use

You are responsible for all activity that occurs under your account.

Professional Responsibilities

You are responsible for:

• Maintaining appropriate professional licenses
• Complying with all applicable laws and regulations
• Obtaining proper consent from clients
• Reviewing and approving all AI-generated content
• Maintaining appropriate malpractice insurance

Therapal is a tool to assist your practice, not a replacement for professional judgment.

AI Features

Our AI features are designed to assist, not replace, clinical judgment. You agree to:

• Review all AI-generated content before saving
• Not rely solely on AI for clinical decisions
• Obtain appropriate client consent for AI features
• Report any AI errors or concerns to our team

AI-generated content is provided as a draft and may contain errors.

HIPAA and Compliance

If you are a covered entity under HIPAA, you must:

• Sign our Business Associate Agreement
• Ensure your use complies with HIPAA requirements
• Obtain proper authorization before sharing PHI
• Report any suspected breaches immediately

Payment Terms

• Subscription fees are billed monthly or annually
• Prices may change with 30 days notice
• No refunds for partial months
• Failure to pay may result in service suspension

Intellectual Property

Therapal and its content are protected by copyright, trademark, and other laws. You may not:

• Copy, modify, or distribute our software
• Reverse engineer our platform
• Use our trademarks without permission
• Scrape or harvest data from our platform

You retain ownership of your client data and content you create.

Limitation of Liability

To the maximum extent permitted by law:

• Therapal is provided "as is" without warranties
• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to fees paid in the past 12 months
• We are not responsible for clinical outcomes or decisions

Termination

You may cancel your account at any time. We may terminate or suspend your account for:

• Violation of these terms
• Non-payment
• Suspected fraudulent activity
• Request by law enforcement

Upon termination, you may export your data within 30 days.

Changes to Terms

We may modify these terms at any time. Material changes will be communicated via email. Continued use after changes constitutes acceptance.

Contact Information

For questions about these Terms of Service:

Email: legal@therapal.io
Address: 123 Innovation Way, Suite 400, San Francisco, CA 94102